FAQs

Uh, What is IPL & How Does It Work? 

Good question! Intense Pulsed Light technology, also known as IPL, takes advantage of powerful light pulses to destroy unwanted hair follicles. Light energy from the IPL system is absorbed by the melanin in the hair, which then turns to heat, destroying the root of the hair follicles.

How Long Does It Take To See Results?

Sphynxy™ is certified and approved to deliver long-term, permanent results within 12 weeks or less. Most people begin to notice visible results in just 3 weeks (Some even report seeing noticeable results after the first use!) with complete results in 6-12 weeks.

How Often Do I Need To Use It?

We recommend using Sphynxy™ once a week for the first 12 weeks.

If you notice some remaining hair growth, we recommend targeting the area of hair growth once a week for up to 12 weeks or until satisfied and ensuring the follicles are inside the IPL light window. 

Which Areas Of My Body Can I Use It On?

Everywhere! You can use Sphynxy™ on your entire body, face, arms, armpits, legs and your Brazilian/Bikini (Yes, even down there!👀)

(Just be sure to not get too close to your eyes).

Does The Sphynxy™ IPL Handset Work On All Hair Colors? 

IPL technology relies on melanin in the hair to absorb the light energy, and therefore IPL may not be as effective on extremely light blonde, light red, or light silver colored hair. However, most moderate tones of light colored hair are fine.

Is The Sphynxy™ IPL Handset Safe For All Skin Tones?

IPL technology is suitable for all but the darkest skin tones. This is because the light energy may be more attracted to the pigments in the skin rather than the melanin in the hair. Please use the skin tone chart below to determine whether or not IPL is suitable for you.

Are The Results Permanent?

Yes! 

Sphynxy™ leads to a permanent reduction of hair growth. However, results vary from person to person. If you notice some hair growing back over time, this is usually caused by hair follicles that were accidentally missed by the IPL light window during use. No worries! You can always use your Sphynxy™ for touch-ups as needed!

If you do think you may have missed some spots, we recommend targeting the area of hair growth once a week for up to 12 weeks or until satisfied and ensuring the follicles are inside the IPL light window. 

Modes you say? Tell me more…

Sure thing! The Sphynxy™ Pro handset comes with 3 modes you can use.

Manual Mode: The handset will flash as you press the trigger button.

Glide Mode: The handset will flash automatically (when ready), while you hold down the trigger button continuously.

Auto Mode: Where the handset will flash on its own (when ready), without you pressing any buttons.

How Is The Sphynxy™ IPL Handset Powered?

Sphynxy™ handsets come with a 10FT/3 Meter long Power Supply.

Is The Sphynxy™ IPL Handset Painful?

Nope! Despite being named after a very grumpy looking hairless cat, this handset doesn’t bite! We've engineered Sphynxy™ to be far less painful than alternative methods of hair removal. Most people describe the feeling as a warm sensation on the skin. Although on higher intensity levels, those with sensitive skin may experience some slight discomfort. We recommend sticking with lower intensity levels for a gentler experience.

Is The Sphynxy™ IPL Handset Safe For Sensitive Skin?

Yes, Sphynxy™ has been designed, engineered, certified and approved to be safe for at home use, so it’s gentle on skin. This means that it’s safe for sensitive skin types!

Are There Any Side Effects?

When using Sphynxy™ as instructed, side effects are rare. Redness and swelling are the most common side effects from IPL treatment, which will quickly subside after treatment.

Is The Sphynxy™ IPL Handset Safe For People With PCOS?

Yes! IPL treatment is safe and proven highly effective when used on hormonal hair growth. Most of our customers with PCOS have stated Sphynxy™ has proven quite effective on hormonal hair growth as it doesn’t regrow. It also helps with minimizing razor bumps and skin irritation as you will not need to shave after treatment.

 

Is IPL Safe For People With Epilepsy?

IPL will not be suitable for you if you have epilepsy.

Is The Sphynxy™ IPL Handset Safe For People Who Are Pregnant Or Breastfeeding?

Although there is no evidence suggesting that IPL technology has negative health effects on people who are pregnant or breastfeeding, we still don’t recommend using Sphynxy™ as a safety precaution.

Is It Safe To Us Sphynxy™ Over Freckles Or Moles?

You should not use Sphynxy™ over very dark freckles or moles, however light freckles & moles are completely fine.

Is It Safe To Use Sphynxy™ Over Tattoos?

You should not use Sphynxy™ over tattoos. The IPL light energy will be more attracted to the pigments in the ink, rather than the melanin in the hair which can cause a reaction in the skin and blister. You should always go around your tattoos. 

Should I Shave Before Using My Sphynxy™ IPL Handset?

Yes, you should always shave the target areas before using Sphynxy™. We recommend a close to skin shave as that always provides the best results. The goal is for the IPL light energy to reach the hair follicle as quickly & easily as possible. Also, the hair follicle does need to be intact for IPL to be effective. This means no waxing, plucking, threading, etc. 

Can I Use Other Hair Removal Methods Between Treatments?

You should only shave as needed between treatments. You should never wax, pluck, thread, or epilate as these hair removal methods remove the entire follicle, which is what absorbs the IPL light energy during the treatment.

Can I Use Sphynxy™ Before Or After Sun Tanning?

No. After intentionally sun tanning, You will need to wait at least 2 weeks to ensure your skin has healed to a healthy state and is not sun damaged. If you believe you are sunburnt, do not use Sphynxy™ until your skin heals as you may experience an adverse reaction.

Can I Use My Sphynxy™ IPL Handset With A Fake Tan?

No, you will need to remove and exfoliate all fake tan from your skin before using your Sphynxy™ IPL handset.

Can I Share My Sphynxy™ IPL Handset With Someone else?

Yes. However, you should always clean your Sphynxy™ handset thoroughly after doing so.

Should I Wear Eye Protection? 

No, eye protection is not required when using Sphynxy™. The Sphynxy™ Pro IPL Handset comes standard with a built-in Intelligent Contact Safety Sensor and will not flash unless the entire IPL window is pressed against your skin. However, you should never try to look directly into the light as it flashes.

How Can I Clean My Sphynxy™ IPL Handset?

We recommend you clean your Sphynxy™ handset after each use. Alcohol wipes are suitable, or any antibacterial wipe to clean the handset and the IPL light window. First, confirm your handset is powered off, and not plugged in before cleaning it. You should always store the handset in a cool, dry place after use or cleaning.

Is It Normal For The IPL Light Window To Have A Slight Black Tint After Usage?

Yes, in some instances this happens. It is completely normal for a slight black tint to occur on/around the IPL light window. This will not affect the safety, effectiveness or the results of your handset. It is simply due to heat being involved.

Is It Normal To Smell A Slight Burning Smell?

Yes, this is completely normal and nothing to worry about. This usually happens when some hairs have not been shaved close enough to the skin before treatment. Please ensure that you have prepped the skin correctly, and that the skin is completely shaved before starting your session.

What Is The Recommended Age For Using The Sphynxy™ IPL Handset?

We advise users of our handset to be at least 16 years of age or older.

Does The Sphynxy™ IPL Handset Come With A 90 Day 100% Money Back Guarantee?

Yes, the Sphynxy™ IPL Handset comes with a 90 Day 100% Money Back Guarantee!

We take absolute pride in providing each and every one of our customers with the best possible experience.

That’s why we’re proud to offer our 90 Day 100% Money Back Guarantee.

In the unlikely event that you don’t see results, simply return your handset and we’ll give you 100% of your money back.